Privacy Policy

Our Commitment to Your Privacy

At VistaView Monterey Park Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

By using our services or providing us with your information, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation
• Fill out contact forms on our website
• Call or email us
• Sign a contract for services
• Make payments for services

The information we collect may include:

• Your name, email address, and phone number
• Your property address and location
• Project details and specifications
• Payment information
• Photos of your property (with your permission)

How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for concrete work
• Schedule and complete your concrete project
• Communicate with you about your project
• Process payments and maintain financial records
• Send you project updates and follow-up information
• Improve our services and customer experience
• Comply with legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Information Sharing

We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors)
• With subcontractors who work on your project under our supervision
• When required by law or to respond to legal processes
• To protect our rights, safety, or property
• With your explicit consent

All third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

Website and Technology

When you visit our website, we may automatically collect certain information such as:

• Your IP address and browser type
• Pages you visit on our site
• How long you spend on each page
• The website that referred you to us

We use this information to improve our website, understand how visitors use our site, and provide a better user experience.

Our website may use cookies and similar technologies. You can control cookies through your browser settings.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. This includes:

• Secure storage of physical and digital records
• Encryption of sensitive data
• Limited access to personal information within our team
• Regular review of our security practices

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications
• Request information about how we use your data

To exercise these rights, please contact us using the information below.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. After a project is complete, we keep records for:

• Contract and warranty obligations
• Tax and accounting purposes
• Legal compliance requirements
• Resolving disputes

Once information is no longer needed, we securely delete or destroy it.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last updated" date.

We encourage you to review this policy periodically. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: